Help
Answers to the most common questions about using the platform.
Start
How do I create a profile?
After signing up, open "My Profile → Set Up Profile" and fill in a title, description, city, and skills/categories. The profile becomes publicly visible in Search only once you turn on "Public profile".
What's the difference between Search and Listings?
Search is for finding PEOPLE and companies (profiles) that offer services. Listings are for posting what YOU are looking for (e.g. "looking for a director of photography"), others respond to your listing.
Offers and projects
How do I send an offer?
Click "Offer" in the menu, it takes you straight to the calculator where you pick items and send it to a client you've already contacted via messages.
What happens when a client accepts the offer?
The same project moves to "Projects" and unlocks the workspace (Crew, Stripboard, Call Sheet, Pre-production, Floor Plan), depending on your plan.
Subscription and plans
What plans are there?
Free, Pro, Max, and Team, each unlocks more monthly jobs, equipment tracking, and production tools. Details are on the Subscription page.
I have a coupon code, where do I enter it?
Settings → Subscription → "Have a coupon?" field.
Security
Someone is harassing me or sending inappropriate messages, what do I do?
Use the "Block" and/or "Report" button on a profile or in a conversation, our team reviews every report.
Didn't find an answer?
Leave a suggestion or report a problem on the Feedback & Reports page, we read everything.